When Good Companies Do Bad Things

"The trend toward privatization has led to further blurring of the line between business and government."

"Product liability looms huge?partially because of peculiarities of the American legal system and partially because there are established systems for off-loading that risk. "

"Companies in different sectors face very different problems and what works for one sector may be irrelevant to another."

"Internal trust and support is becoming a major incentive for responsible behavior on the part of corporations, in order to both retain and attract the highest quality workforce."

"How companies define their stakeholders can make an enormous difference in how they implement their business idea."

"Crisis issues are more often on the minds of employees than managers might think."

"The arguments are not about bringing the jobs home, they are about objections to exploitation."

"Companies must move toward and demonstrate more investment in long-term solutions to the environmental impact of their operations."

"Corporate leadership has the potential not only to address internal problems of racism and sexism, but also to help improve the situation of minorities and women in the broader society."

"A company should construct at least two possible scenarios for its options and then ask itself: Under which scenario will fewer people suffer or die?"

"Corruption in the international business environment is no longer taken for granted."

"It is impossible to argue that there is not a huge disparity today between the fortunes of the best off and the worst off."

"Journalists are among those most at risk from abuse of power."

"For many employees, the most important aspect of their company's character is the way they themselves are treated."

"If we are honest with ourselves, we can readily admit how our emotions are tied up with our work lives."

"When companies have not examined their operations from a long-term perspective in a social context, they are much more vulnerable."